It’s all about CX – listen to your customers
Ross Perot – Listen to Your Customers
“Spend a lot of time talking to customers face to face. listen to your customers.”
Your customers are the best source of information you have for finding out what’s wrong with your company. They’re the people who’ve used your products and services. As a result, they’re the people who are best placed to pass judgement on what you do.
Listen to what your customers have to say. Find out what the customer wants.
Which social media channels do they use?